orders & shipping
we pick and pack your order within 2-4 business days
Our usual turnaround of 1-3 business days can be impacted by holidays, and currently, COVID restrictions. We are packing your orders safely while also ensuring the safety of our order fulfillment team. Once we ship your order, you will receive as shipment notification with your tracking number. Use this to follow the progress of your parcel.
For orders received on Fridays, we will process the order on the coming Tuesday. Our order fulfillment operates Monday to Friday 9 am to 5 pm EST.
for +rework orders, refer to the product listing for accurate ship by dates
We produce our +REwork line in batches and as such, there can be slightly longer ship by timeframes for some of these styles. We will specify this clearly in the listing and in the order confirmation so you are aware at the time of order placement. We may also have waitlisted products available to purchase with specific ship by dates for our most popular styles.
Free Shipping $100+
We offer free tracked shipping at $100 and ship via USPS, UPS, Fedex within the US. For orders below $100, standard shipping charges range from $10-15/order using USPS Priority Mail, depending on weight.
domestic mail services offered
We offer the following Mail Services domestically within the US.
PRIORITY MAIL EXPRESS - OVERNIGHT TO 2 DAYS GUARANTEED
PRIORITY MAIL - 1 TO 3 DAYS
FIRST CLASS MAIL - 1 TO 3 DAYS
*USPS offers standard $100 insurance for each parcel.
UPS STANDARD - 1 BUSINESS DAY
UPS EXPEDITED - 2 BUSINESS DAYS
*We do not support overnight UPS shipping.
FEDEX GROUND - 2 TO 7 BUSINESS DAYS
FEDEX EXPRESS - 1 BUSINESS DAY
shipping to canada
We offer the following Mail Services to Canada.
CHIT CHATS EXPRESS - 2 TO 4 BUSINESS DAYS
CANADA POST GROUND - 2 TO 14 BUSINESS DAYS
There are NO duties or customs charges for our Canadian customers as we cover these on your behalf. Shop hassle-free as you would from a Canadian retailer. Note that our shop currency is USD.
We offer the following Mail Services to our international customers. Standard shipment times range from 4 to 22 days during the Covid-19 pandemic. It is important that you fully complete your address information and provide a valid telephone number for customs declarations. We will be unable to ship without this information and may contact you to verify if address validation fails.
USPS PRIORITY MAIL EXPRESS INTERNATIONAL - 3 TO 5 BUSINESS DAYS
PRIORITY MAIL INTERNATIONAL - 6 TO 10 BUSINESS DAYS
UPS WORLDWIDE EXPEDITED - 2 TO 5 BUSINESS DAYS
UPS WORLDWIDE EXPRESS - 1 TO 3 BUSINESS DAYS
FEDEX INTERNATIONAL GROUND - 2 TO 7 BUSINESS DAYS
FEDEX INTERNATIONAL ECONOMY - 2 TO 5 BUSINESS DAYS